Privacy Policy

At Zaplynxiatheon, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties.

1.1 Information You Provide to Us

We may collect the following types of information when you interact with our website or services:

• Contact information (such as name, email address, mailing address, and phone number)
• Company information (such as company name, size, industry, and role)
• Account credentials (such as username and password)
• Payment information (such as credit card details and billing addresses)
• Communications and correspondence with us
• Survey responses and feedback

1.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device information (such as IP address, browser type, operating system, and device identifiers)
• Usage data (such as pages visited, time spent on pages, links clicked, and interaction with features)
• Location information (such as general geographic location based on IP address)
• Cookie and similar technology data (as detailed in our Cookie Policy)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and fulfilling orders
• Responding to inquiries and providing customer support
• Sending administrative information, such as updates, security alerts, and support messages
• Sending marketing communications about our services, offers, and promotions (with your consent where required)
• Personalizing your experience and delivering relevant content
• Analyzing usage trends and improving our website and services
• Detecting, preventing, and addressing technical issues, fraud, and security incidents
• Complying with legal obligations and enforcing our terms and policies

3. Legal Basis for Processing (for EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we collect and process your personal data based on one or more of the following legal bases:

• To perform our contract with you
• To comply with our legal obligations
• For our legitimate interests or those of a third party
• With your consent

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Partners: Companies with whom we partner to offer joint promotional offers or related services.
• Legal Requirements: When required by law or in response to legal process, to protect our rights, or to investigate fraud or security issues.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We determine the appropriate retention period based on the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and legal requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from your country. When we transfer your information, we take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information.
• Restriction: Request that we restrict the processing of your information.
• Data Portability: Request a copy of your information in a structured, machine-readable format.
• Objection: Object to our processing of your information.
• Withdrawal of Consent: Withdraw your consent at any time (where processing is based on consent).
• Complaint: Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

9. Canadian Privacy Rights

For residents of Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have the right to access your personal information, request corrections to ensure its accuracy, and withdraw consent for certain uses of your information, subject to legal or contractual restrictions.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible. If you believe we have collected personal information from a child, please contact us.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Zaplynxiatheon. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: